Tag Archives: plinky

Customer Service Winners and Losers

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Piles of Money

Customer service? How about no service! I just went round and round with my credit union the other day. My son moved to England for grad school and we called the credit union ahead of time and told them he was moving and we even changed his address. This is an international credit union that does business with people all over the world.

Sure enough, he went over and the first thing he tried to buy was a cell phone over there since his wouldn’t work internationally without huge charges. Guess what? The credit union wouldn’t honor the charge and cut off his card for “suspicious activity.” WTH? Crazy.

So, I called them as I’m the joint owner of the card. They would not listen to me about the charges being okay. They wanted HIM to call- what part of “He can’t get a phone because you cut off his card” didn’t they understand? He needed credit to get the phone and they cut off his credit because he was in a foreign country. It was one of those things called a vicious circle, right?

The only way I had to communicate with him was by email. He tried to email the credit union but they ignored his request to allow the charges. It was ludicrious. I went round and round with them, finally, exasperated, I told them they needed to look at my other accounts because I was coming to take ALL OF MY MONEY out as soon as I got off work. Guess what? They took the freeze off the kid’s card. GEEZ. How crazy was all that?

I’m still debating taking the money and leaving. If I hadn’t been a customer since I was 16, I might.

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If I Could Say Anything without Consequence

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Just Say No

Truth or Consequences

Ok, this prompt is crazy! You do know the internet is forever and anyone can read what is posted? So, why would anyone EVER answer this prompt? If you answer it, trust me on this, there WILL BE consequences. Just walk away from the prompt. In fact, don’t walk, run!

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What I’d Name My Own Clothing Line

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leather jacket

My clothing line would be called SS&J for white Shirts, Scarves and Jackets.

I like to wear a white shirt, a solid skirt and then accessorize with scarves and jackets. I like classics but I also like quirky and fun. It’s easy to dress with a solid base and then kick it up a notch with interesting colored jackets and patterned scarves. I’m a lawyer and I have to look neat and tidy as well as professional but I do like to be an indiviualist and nonconformist. No dull black or navy suits for moi.

I just recenlty bought a buttery soft olive green leather blazer and can’t wait to wear it this fall. If the 100 degree weather would just go away, I could be stylin’ in my new togs!

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Things I Remember

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Jen’s Ear

I have an amazing memory. I’m an auditory learner and once I hear something, I pretty much will remember it. Sometimes this is great and other times, not so much. I tend to dwell on the stuff I hear that makes me unhappy and I have to learn to let it go.

What I do forget is anger. I have a short temper and can sometimes get mad easy but I also forget those things fast, too. I am not a grudge holder. That’s not to say that I won’t be more leery of someone that has hurt me or done something I don’t like, but I won’t hold a grudge about it.

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How Music Affects My Productivity

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iPod+iBook

I love to work to tunes on the radio, Ipod, or computer. I even make a soundtrack for each book I write with songs that go with the story line. It’s part of my creative process. I love music. I used to dance and sometimes I choreograph in my head as I work. I usually have some kind of music playing at the office as well. I find that the workday passes faster and I can get a lot done in time with the music.

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Things People Are Surprised to Learn About Me

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parachute

People are always stunned when I tell them that I’ve been skydiving. It was an awesome experience and I loved it. I think people are surprised by it since I’m pretty conservative and jumping out of a plane would seem to be kind of out of character for me.

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A Discontinued Item I Miss

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One thing I miss being able to buy is those toothpicks that were cinnamon flavored. I loved to use them when I was in school. They were fun and once you’re lips were numb from the heat of the cinnamon hots, you could roll it around in your mouth and refresh your breath somewhat. Came in handy if you were out of breath mints. I haven’t seen these in years.

Hoping for Good News

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The best news I could receive now is an acceptance of one of my novels out on submission. I’ve had four submissions out since the end of January. I think it’s already good news that I haven’t gotten the fast turn-around rejection so I’m hopeful. Or it could be that the four publishers are so jammed with submissions that they have just shoved me to the bottom of the pile. Guess I’ll find out sooner or later!

Something I Wished I’d Never Thrown Away

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I didn’t throw it away, I sold it. My father tried to warn me not to do it, but I was stubborn and did it anyway. He said I’d regret it. I do, to some extent, regret it until I think about how much money I would’ve spent on it over the last 26 years or so. Then I think about what I have now, and I’m content, but I do sometimes miss that old girl.  She was unique and very, very cute.

What am I talking about? My three on the column 1975 Ford Granada that was painted a pale, almost silver, rose color. I was stylin’ in that baby!

The Most Dangerous Thing I’ve Done for Fun

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Sky Divers

The most dangerous thing I’ve done for fun is skydiving. It was truly one of the most awesome experiences of my life. I absolutely had a blast. I would be so ready to go again!!

Right after I did it, the friend that I went with landed wrong and broke his pelvis. He was immobile for several months so I decided maybe that was a warning to the klutz in me that perhaps I shouldn’t get addicted to this particular sport. But, man, it was awesome – especially the free fall part!

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